I was a Computer Science major for crying out loud. How could this be so difficult? Last night I attempted to use my public library to check out an ebook, which was surprisingly easy: I picked the book, added it to my digital cart and checked out. I am able to download the book 3 times and it will expire in 21 days. So far so good.
My challenges started when I clicked the download button. I apparently over simplified the process and thought that what I would get when I clicked that button was a file in the .epub extension. No. What you get is a file in a .asmc format. What is that you ask? Good question.
I figured out by reading the tiny print on my library’s website that I need some Adobe program to read that file. Okay…off to Adobe’s website I went to download and install Adobe’s Digital Editions. Once that was installed and I went back to the library site and clicked download there, the file opened up in the Adobe program. Unfortunately, for about 30 minutes I was getting a ‘task is not completed’ error. Finally it just went away. I know that’s not very clean or technical but work with me here. Okay, so now the book was showing up in that Adobe program and it asked me to register my computer. What? Apparently my computer has to be registered with Adobe. Okay, fine. Did that, and then I finally (almost accidentally) I dragged the book showing up onto the nook icon and that is what put the book on my nook. Hooray! For a second anyways.
I went to my nook and looked at the book and got a “User Not Activated” message when I tried to open the book. C’mon PEOPLE!
I looked for help on the nook blogs, and other people are saying that Adobe program also needs me to register my nook (like I did for my computer). But I cannot find a ‘register my nook’ option like the blogs said I should have.
I work in an IT department. I’ve been working with software and computers for 10 years. I am computer savvy. This nook is making me feel like a technology moron. What a great gift! (Sarcasm)
I’ll have to find some time today to get back to the troubleshooting and see if I can figure this out.